Frequently Asked Questions
Self Care Sundays Box is a bi-monthly eco-luxury clean beauty subscription box. We deliver a package of 5+ FULL SIZE curated gorgeous beauty products, mainly from British makers, every other month. All of the products have been thoughtfully chosen to go together in a weekly routine. We offer a rolling subscription, or one-time and gift boxes. When you give a gift you can choose a one-time gift or give a multiple month subscription.
Generally speaking our products are well-tolerated; however, if you have specific concerns please address these with your medical practitioner. We carefully choose products that are good for all skin types, gentle enough for most but always highly results oriented and effective. If you are pregnant, nursing, have a serious skin condition or illness we recommend you check with your doctor before using any products. Please get in touch if you have specific questions. We'd love to discuss our products with you more, and can email you links to the products before purchasing so you can see all of the ingredients. Email email@example.com
There are 5+ FULL SIZE and Super Deluxe eco-luxury beauty products or treatments in each box with a guide for how to use them together in weekly spa sessions. We have sourced the highest quality products and curate them to go together in a routine. The routine and products change with each box (every other month) so that you get to tick off different beauty treatments and experiences each time.
Boxes are bi-monthly, and are posted on or around the 1st of every other month through Royal Mail (1 October, 1 December, 1 February, 1 April, 1 June, 1 August)
So order by:
24 September for the October Box
24 November for the December Box
24 January for the February Box
24 March for the April Box
24 May for the June Box
24 July for the August Box
If you order after that date we will send you the next available box. If you need a box quickly tell us and we will do our best to accommodate this. Subscribers receive the current/upcoming edit, and one-time purchases and one-time gift orders receive either the Editors Pick Box or the current edit.
Great question. You can be really clever and get a rolling subscription for yourself or someone else delivered to your door every other month for £65. You can also purchase a one-time box or a gift for £72.
Also, great news! There are no hidden costs. We have free shipping on all orders. Self Care Sundays Box is currently only available for shipping within the UK.
Absolutely! Just log-in to your account and press pause, or email us at firstname.lastname@example.org and we'll sort that out for you.
If you would like to cancel it's easy, no fuss. You can either visit your account on our home page and cancel, or you can email us at email@example.com and we will take care of it for you. Cancellations made within 20 days of receiving your box will not be charged for the next renewal. After that you will receive the next box and your subscription will be cancelled from then on. Ask if you have questions, happy to walk you through it!
Renewals for subscriptions happen on the 1st of every other month (November, January, March, May, July, September). Once you have ordered you will be put on that renewal schedule, and billed bi-monthly thereafter.
If you need anything at all just email us at firstname.lastname@example.org. We'll get back to you within 48 hours.
Boxes are available for a two month window, and sometimes available after that as a one-time, gift, or add-on. The box schedule is as follows:
Dec/Jan Box- opens for sales 25 Sept, closes for sales 24 Nov
Feb/March Box - opens for sales 25 Nov, closes for sales 24 Jan
April/May Box- opens for sales 25 Jan, closes for sales 24 March
June/July Box- opens for sales 25 Mar, closes for sales 24 May
August/Sept Box- opens for sales 25 May, closes for sales 24 Jul
Oct/Nov Box- opens for sales 25 July, closes for sales 24 Sept
Your card is charged when you first purchase a subscription, or buy a one-time box or a gift. If you choose a date in the future to have your gift sent, you will be charged when the gift order is ready to be sent out. After that your subscription will renew on the 1st of the in between month (1 Nov, 1 Jan, 1 March, 1 May, 1July, 1 Sept), and then all subscriptions will be billed every two months.
If your payment is declined our system will try again three times before cancelling the order and no boxes will be sent.
At Self Care Sundays Box we will only use your information to bill you according to your plan or contact you with relevant Self Care Sundays Box information. Your information is kept secure. We will never share it with other organisations. You have the right to see any information we hold about you and correct it if it’s wrong, request your data is deleted, request your data is not used for certain purposes. Please contact us at email@example.com with any queries or concerns.
Currently Self Care Sundays Box is available only in the UK. Keep checking back for updates. Self Care Sundays Box will be available in the US and Canada in early 2021.